The IT department is responsible for supporting and maintaining the company’s IT systems and for providing support to the business. Project Managers are responsible for delivering projects and services. Project management skills are basic skills of a project leader that contribute to the success of the project. A good project manager will constantly switch from a leader to a manager as situations require.
Roles and responsibilities:
As an IT Project Manager, you will provide effective IT assistance across all aspects of the business and will provide backup and support to the IT management. The position is responsible for ensuring efficient project delivery and escalation of risk and issues and ensure timely resolution.
The Project Manager is in charge of gathering, organising, and directing the resources necessary to provide a project with the most efficient result. Projects and project teams have different needs and require different skills from the project manager in the early, middle and later stages of a project. All must be managed together if the project and the project manager is be a success. Even on a very large agile project, the team will still do much of the project under the guidance of project management.
Time constraints refer to the amount of time available to complete a project. The project schedule should reflect all the work associated with the delivering the project including time allows and slippage on various work package elements. The Project Manager is accountable for delivering projects on-time, within budget, and to a high quality. Implementing organisational change can be visualised as a project with time, cost and quality trade-offs. Without a full and complete schedule, the project manager will be unable to communicate the complete effort, in terms of cost and resources necessary to deliver the project.
As with most project plans, updated or changes may be required as the project progresses or changes are approved. Upon approval of scope changes by a Change Control Board (CAB) and Project Sponsor, the Project Manager will update project documents and communicate the scope change to stakeholders.
- Stakeholder management
- Contract negotiation
- Resource allocation and negotiation
- Project planning
- Contingency planning
- Risk and issue management
- Creating work packages
- Progress reporting to senior management and stakeholders
IT Project Managers should have a very good understanding of IT in general. It’s common to hold formal and professional qualifications such as HND, BSc. in Computer Science, Electronics or Software Engineering etc., and/or APM Project Management Qualification (PMQ) or Prince2, Agile and similar qualifications.
Data Centre Manager, Service Delivery Manager, Technical Project Manager, Senior Project Manager, Project Portfolio Manager, Project Director, Programme Manager, Head of Projects and Programmes, Programme Director, IT Manager, CIO, COO, IT Director.
The average salary is £55,000 per annum as of June 2014 for Project Manager based in London.